Privacy Policy

VIVUSLUMI (“VIVUSLUMI,” “we,” “us,” or “our”) respects your concerns about privacy. This Privacy Policy describes the types of personal information we collect at vivuslumishop.com(the “Site”), how we use the information, with whom we share it, and the choices available to users of our Site regarding our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

1. INFORMATION WE COLLECT

Personal Information You Provide

When you use our Site or make a purchase, we may collect the following types of personal information:

Contact information — such as your name, postal address, telephone number, and email address;
Account credentials — such as your login credentials for the Site;
Payment information — such as payment card details, billing address, and other payment-related information;
Purchase and transaction information — such as products purchased, order history, and transaction details;
Communications — information you provide when you contact us, participate in surveys, or sign up for marketing communications.

The provision of your personal information is voluntary. However, if you do not provide certain information, we may not be able to provide you with our products and services, fulfill your requests, or respond to your inquiries.

Information Collected by Automated Means

When you visit our Site, we may collect certain information by automated means, using technologies such as cookies, web server logs, web beacons (including tags and pixels from third parties such as Facebook and Google), and JavaScript.

Cookies are small files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Our Site may use cookies (such as HTTP cookies) and other types of local storage (such as browser-based or plugin-based local storage).

In conjunction with cookies, our web servers may log information such as:

Device type, operating system type, browser type, domain, and other system settings;
Language your system uses and the country and time zone where your device is located;
The referring web page and the IP address of the device you use to connect to the Internet;
Information about your interaction with the Site, such as which pages you visit, how long you stay on a page, and whether errors occur.

We may use third-party web analytics services on our Site, such as Google Analytics, to help us analyze how users use the Site. To learn more about opting out of Google Analytics, please visit: [https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout).

Our Site may also use third-party plug-ins for social media platforms (such as Instagram, Facebook, Pinterest, TikTok, and YouTube). The providers of these plug-ins may collect your data using automated means when you interact with them. This information is collected directly by the providers and is subject to their respective privacy policies.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

Provide products and services — to process your orders, manage payments, and deliver products;
Create and manage your account — to register and maintain your account on our Site;
Communicate with you — to respond to your inquiries, send order confirmations, shipping notifications, and customer service messages;
Marketing — with your consent where required by law, to send you promotional materials, newsletters, and information about special events, offers, and surveys;
Personalize your experience — to tailor content and product recommendations to your interests;
Data analysis — to perform analytics, including anonymization and aggregation of personal information, to improve our products and services;
Business operations — to operate, evaluate, and improve our business (including developing new products and services; managing our communications; and performing accounting, auditing, and other internal functions);
Security and fraud prevention — to protect against, identify, and prevent fraud and other unlawful activity, claims, and other liabilities;
Legal compliance — to comply with and enforce applicable legal requirements, relevant industry standards, and our policies.

We also may use the information in other ways for which we provide specific notice at the time of collection.

3. HOW WE SHARE YOUR INFORMATION

We do not sell or otherwise disclose personal information we collect about you, except as described in this Privacy Policy. We may share personal information with:

Service providers — We may share personal information with service providers who perform services on our behalf based on our instructions. These service providers include payment processors (such as PayPal, Stripe, and others), hosting providers, email marketing platforms, analytics providers, and advertising partners. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.
Affiliates — We may share certain personal information with our affiliates for the purposes described in this Privacy Policy.
Third-party marketing partners — With your consent where required by law, we may share personal information with third parties whose products or services may interest you. You have the option to object at any time, free of charge, to the use of your personal information for direct marketing purposes.
Legal disclosure — We may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government entities, and (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
Business transfers — We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, merger, acquisition, or liquidation).

4. OUR PLATFORM — WORDPRESS & WOOCOMMERCE

Our Site is built on WordPress, an open-source content management system, and uses WooCommerce as our e-commerce platform to sell our products and services to you.

WordPress and WooCommerce are provided by Automattic Inc. When you use our Site, certain data may be processed through WordPress and WooCommerce functionalities, including:

Account registration and login credentials (stored in the WordPress user database);
Order information, including products purchased, billing and shipping details (managed through WooCommerce);
Comments or reviews you submit on our Site (if enabled);
Media files you upload (if applicable, such as product review images).

For more information about how Automattic processes data, please review Automattic’s Privacy Policy at [https://automattic.com/privacy/](https://automattic.com/privacy/).

Our Site uses WordPress plugins and themes to enhance functionality and design. Some of these plugins may collect or process your personal data (such as contact form submissions, newsletter sign-ups, or analytics data). We carefully select reputable plugins from trusted sources and review their privacy practices before installation. However, we encourage you to review the privacy policies of any third-party plugin providers when relevant.

The data collected through our Site is stored on secure servers maintained by our hosting provider. We implement security best practices for WordPress, including regular updates to the WordPress core, themes, and plugins, use of security plugins, SSL encryption, and secure access controls to protect your information.

5. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. DATA RETENTION

We retain your personal information as long as needed for the purposes for which we obtained it, which generally means for the duration of our relationship or as long as you keep your account open with us, plus a reasonable period to take into account the applicable statute of limitation period or to comply with mandatory applicable law.

7. HOW WE PROTECT YOUR INFORMATION

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide on the Site against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

8. YOUR RIGHTS AND CHOICES

We offer you certain choices in connection with the personal information we collect from you. To update your preferences, ask us to remove your information from our mailing lists, or submit a request, please contact us as specified in the “How to Contact Us” section below.

Depending on your jurisdiction, you may have the following rights:

Right of access — You may request access to the personal information we maintain about you.
Right of rectification — You may request that we correct or amend inaccurate or incomplete personal information.
Right of erasure (Right to be deleted) — You may request that we delete your personal information, subject to certain exceptions.
Right to restrict processing — You may request that we restrict the processing of your personal information in certain circumstances.
Right to data portability — You may request to receive your personal information in a structured, commonly used, and machine-readable format, and have it transmitted to another controller where technically feasible.
Right to object — You may object at any time to the processing of your personal information for direct marketing purposes.
Right to withdraw consent — Where we rely on your consent to process your personal information, you may withdraw that consent at any time. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.

To exercise these rights, please contact us at sissic0228@gmail.com. We will respond to your request in a reasonable timeframe, and in any event within the time period required by applicable law. We may need to verify your identity before processing your request.

9. COOKIES

We use the following categories of cookies on our Site:

Essential Cookies — These cookies are essential to use and navigate our Site. They help us collect information, such as your session ID and other server information, that enables us to authenticate users and keep your session secure.
Functionality Cookies — These cookies collect information about your choices or remember your preferences so we can show you relevant content. They allow us to identify your location and remember your language during a browsing session.
Analytics Cookies — We use analytics cookies to collect information on how users navigate and use our Site, such as the pages they view, how long they stay on a page, and whether the page is displayed correctly or whether errors occur. Some of these cookies are provided by third-party analytics providers, including Google Analytics.
Advertising Cookies — These cookies are used to deliver advertisements relevant to your interests, both on and off our Site.

Our Site uses essential session cookies to maintain your browsing session, cart functionality, and login status. These cookies are necessary for the proper functioning of our online store. WooCommerce, our e-commerce platform on WordPress, uses cookies to keep track of cart data, user preferences, and login sessions. WordPress itself may set cookies for logged-in users and commenters (if comments are enabled).

Managing Cookies

If you do not want to allow cookies at all, or only want to allow the use of certain cookies, please refer to your browser settings. You can use your browser settings to withdraw your consent to our use of cookies at any time and delete cookies that have already been set. Please note, however, that without cookies you may not be able to use all of the features of our Site.

Cookie management instructions for popular browsers:

Google Chrome: [https://support.google.com/chrome/answer/95647](https://support.google.com/chrome/answer/95647)
Safari: [https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac](https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac)
Firefox: [https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer](https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer)
Microsoft Edge: [https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09](https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09)

For more information about cookies, visit [www.allaboutcookies.org](https://www.allaboutcookies.org).

If you would like to opt-out of third-party cookies relating to interest-based advertising, please go to [www.aboutads.info](https://www.aboutads.info). Note that opting out does not mean you will no longer receive online advertising; it means that the companies from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

Do Not Track: Our Site is not designed to respond to “do not track” requests from browsers.

10. CHILDREN’S PRIVACY

Our Site is designed for a general audience and is not directed to children. We do not knowingly collect or solicit personal information from children under the age of 16 (or other relevant age, as applicable, pursuant to relevant law) through our Site. If we become aware that we have collected personal information from a child under such age, we will promptly delete the information from our records. If you believe that a child under such age may have provided us with personal information, please contact us as specified below.

11. INTERNATIONAL DATA TRANSFERS

We may transfer the personal information we collect about you through the Site to countries other than the country in which the information originally was collected, including to the United States. Those countries may not have the same data protection laws as the country in which you initially provided your information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law.

12. ONLINE TRACKING AND ADVERTISING

You may see our ads on other websites based on your visits to the Site because we may engage in retargeting. For example, if you view a particular product on the Site, you may see an ad for that product on a third-party website. Our retargeting activities are handled by service providers that track your activity on the Site and third-party sites by using automated means such as cookies. To learn how to opt-out of retargeting, visit [www.aboutads.info](https://www.aboutads.info).

13. UPDATES TO THIS PRIVACY POLICY

We may periodically update this Privacy Policy to reflect changes in our personal information practices, new technologies, industry practices, and regulatory requirements. We will post a prominent notice on our Site to notify you of any significant changes and indicate at the top of the policy when it was most recently updated. Your continued use of our Site after the effective date of the updated Privacy Policy constitutes your acceptance of the revised Privacy Policy.

14. NOTICE TO CALIFORNIA RESIDIDENTS (CCPA)

If you are a California resident, this section applies to you in addition to the rest of this Privacy Policy. This section describes our collection, use, and disclosure of your “personal information” (“Personal Data”) as defined under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), and your rights under California law.

Categories of Personal Information We Collect

We have collected the following categories of Personal Data from consumers within the last twelve (12) months:

Category	Examples	Collected
Identifiers	Name, postal address, email address, IP address, account login credentials	Yes
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))	Name, address, telephone number, payment card details	Yes
Commercial information	Purchase history, products considered, transaction records	Yes
Internet or other electronic network activity	Browsing history, search history, interaction with our Site	Yes
Geolocation data	Approximate location derived from IP address	Yes
Inferences drawn from personal information	Preferences, characteristics, and behavior	Yes

Categories of Sources

We collect Personal Data from the following categories of sources:

Directly from you when you provide it to us (e.g., when you make a purchase, create an account, or contact us);
Automatically when you interact with our Site (e.g., via cookies and similar technologies);
From third-party service providers and partners (e.g., payment processors, analytics providers).

Purposes for Collecting Personal Information

We collect Personal Data for the business and commercial purposes described in Section 2 (“How We Use Your Information”).

Categories of Third Parties with Whom We Share Personal Information

We may share your Personal Data with the following categories of third parties:

Service providers (payment processors, hosting providers, email platforms, analytics providers, advertising partners);
Affiliates;
Third-party marketing partners (with your consent where required);
Law enforcement, regulatory authorities, or as required by law.

Your CCPA Rights

Under the CCPA, California residents have the following rights:

Right to Know / Access — You have the right to request that we disclose certain information to you about our collection and use of your Personal Data over the past 12 months, including:

The categories of Personal Data we collected about you;
The categories of sources for the Personal Data;
Our business or commercial purpose for collecting that Personal Data;
The categories of third parties with whom we share that Personal Data;
The specific pieces of Personal Data we collected about you.

Right to Deletion — You have the right to request that we delete any of your Personal Data that we have collected from you and retained, subject to certain exceptions (such as completing a transaction, detecting security incidents, complying with legal obligations, and other internal uses).

Right to Correct — You have the right to request that we correct inaccurate Personal Data we maintain about you.

Right to Opt-Out of Sale or Sharing — You have the right to opt-out of the “sale” or “sharing” of your Personal Data, as those terms are defined under the CCPA. We do not sell Personal Data for monetary consideration. However, we may share Personal Data for cross-context behavioral advertising. To exercise your right to opt-out, please email us at sissic0228@gmail.com.

Right to Limit Use of Sensitive Personal Information — We do not collect or process sensitive personal information for purposes beyond those permitted by the CCPA.

Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services;
Charge you different prices or rates for goods or services;
Provide you a different level or quality of goods or services;
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Your CCPA Rights

To exercise your rights under the CCPA, please submit a verifiable consumer request by:

Emailing us at **sissic0228@gmail.com**

The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data (this may include requesting that you provide at least two pieces of Personal Data to match against our records);
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm that the Personal Data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period.

Authorized Agent

Only you, or a person you authorize in writing as your authorized agent, or who is registered with the California Secretary of State to act on your behalf, or to whom you have provided power of attorney pursuant to California Probate Code sections 4000 to 4465 (“Authorized Agent”), may make a verifiable consumer request related to your Personal Data. If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify your identity.

California “Shine the Light” Law

Under California Civil Code Section 1798.83, California residents may request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please contact us at sissic0228@gmail.com.

15. NOTICE TO EUROPEAN UNION RESIDENTS (GDPR)

If you are a resident of the European Union (“EU”) or the European Economic Area (“EEA”), the following EU-specific provisions apply to our processing of your personal information (“personal data” within the meaning of the General Data Protection Regulation, Regulation (EU) 2016/679, the “GDPR”) in lieu of or in addition to the relevant sections of this Privacy Policy.

Legal Basis for Processing

We process your personal data on the following legal bases:

Consent (Art. 6(1)(a) GDPR) — Where you have given us consent to process your personal data for specific purposes (e.g., sending marketing communications). You may withdraw your consent at any time.
Performance of a Contract (Art. 6(1)(b) GDPR) — Where processing is necessary to fulfill a contract with you (e.g., processing your order, managing your account).
Legitimate Interests (Art. 6(1)(f) GDPR) — Where processing is necessary for our legitimate business interests, such as improving our products and services, preventing fraud, and ensuring the security of our Site, provided these interests are not overridden by your data protection rights.
Legal Obligation (Art. 6(1)(c) GDPR) — Where processing is necessary for compliance with a legal obligation to which we are subject.

Categories of Personal Data Collected

We collect the following categories of personal data: contact information, account credentials, payment information, purchase and transaction information, content you provide in communications, and traffic data via automated means (such as cookies).

Purposes of Processing

We process your personal data to: provide products and services; create and manage your account; process payments; communicate with you; send marketing materials (with your consent); respond to inquiries; perform data analyses; operate, evaluate, and improve our business; prevent fraud and unlawful activity; and comply with legal obligations.

Data Retention

We retain your personal data as long as needed for the purposes for which we obtained it, which generally means for the duration of our relationship or as long as you keep your account open with us, plus a reasonable period to take into account the applicable statute of limitation period or to comply with mandatory applicable law.

Data Sharing

Only authorized personnel of VIVUSLUMI, its affiliates, and our service providers will have access to your personal data. We will not share your personal data with any third parties for those third parties to market their products or services to you without your consent. We require our service providers to process personal data only in accordance with our instructions and to ensure the security of the information.

International Transfers

When we transfer personal data from the EU/EEA to countries that may not provide an adequate level of protection, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Your GDPR Rights

Under the GDPR, you have the following rights:

Right of access (Art. 15 GDPR) — You have the right to obtain confirmation as to whether we process your personal data, and to access that data.
Right to rectification (Art. 16 GDPR) — You have the right to have inaccurate personal data corrected without undue delay.
Right to erasure, or “Right to be forgotten” (Art. 17 GDPR) — You have the right to have your personal data erased under certain conditions.
Right to restriction of processing (Art. 18 GDPR) — You have the right to restrict the processing of your personal data in certain circumstances.
Right to data portability (Art. 20 GDPR) — You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
Right to object (Art. 21 GDPR) — You have the right to object, at any time, to the processing of your personal data based on our legitimate interests, including profiling. You also have an absolute right to object to processing for direct marketing purposes.
Right to withdraw consent (Art. 7(3) GDPR) — Where processing is based on your consent, you have the right to withdraw consent at any time.
Right to lodge a complaint (Art. 77 GDPR) — You have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or place of the alleged infringement if you are not satisfied with our responses.

To exercise your rights, please contact us at sissic0228@gmail.com.

EU Representative

Our representative for data protection matters in the EU can be contacted at sissic0228@gmail.com.

16. NOTICE TO NEVADA RESIDENTS

Nevada residents have the right to submit a verified request directing us not to “sell” their personal information (as defined under Nevada Revised Statutes Chapter 603A). If you are a Nevada resident and would like to submit such a request, please send your request to sissic0228@gmail.com.

17. SMS / TEXT MESSAGE MARKETING (IF APPLICABLE)

If we offer an SMS/MMS mobile messaging program, the following terms apply:

Opt-In: By affirmatively opting into the program (such as through online or application-based enrollment forms), you agree to receive marketing mobile messages at the phone number associated with your opt-in. Consent is not required to make any purchase. Message and data rates may apply. Message frequency varies.
Opt-Out: You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from us. You may receive an additional mobile message confirming your decision to opt out.
Support: For support, text HELP to the number you received messages from, or email us at **sissic0228@gmail.com**.
Age Restriction: You may not use or engage with the SMS program if you are under thirteen (13) years of age.

18. HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy, would like to exercise your rights, or would like us to update information we have about you or your preferences, please contact us:

By email: sissic0228@gmail.com

Last updated: May 13, 2026